Support
Support
This page provides user support information and frequently asked questions for simpic.
1. Contact Support
If you have issues with permissions, photo display, iCloud downloads, deletion confirmation, or other behavior, submit them through the feedback center.
2. FAQ
Does simpic upload my photos?
No. The current version does not upload photos, videos, or organizing records. iCloud original downloads are handled by Apple's system photo library APIs between your device and Apple iCloud.
Will deleting the app delete my photos?
No. Deleting the app removes app files and local app data, not photos in the system photo library.
Why does photo deletion require system confirmation?
This is an iOS safety design. Before system photo library content is deleted, iOS displays a confirmation prompt.